Troubleshooting For Lync For Mac

False failure on kes 8 for mac. Microsoft Communicator for Mac 2011 and Microsoft Lync for Mac are two instant messaging (IM) clients that are designed to be used with the Apple operating system in a Communications Server or Lync Server 2010 unified communications environment. This combination of technologies necessitates that the user understands the preliminary steps that are required to get Mac-oriented IM clients connected to the Windows unified communications environment. This article provides some handy troubleshooting steps that may be required to test Microsoft Lync for Mac connectivity to the Microsoft Lync Server 2010 pool servers, and provides information for collecting the logs that are required for troubleshooting.
Author: Publication date: November 2011 Product version: Microsoft Lync for Mac version 14.0.1 The purpose of this article is to explain how to troubleshoot Microsoft Lync for Mac connectivity to Microsoft Lync Server 2010 or pool servers, and collect the required logs for troubleshooting. It is intended for people who’ve had some exposure to the Mac operating system. This information is distributed in various formats, such as PDF and HTML, across various sites (blogs, discussion forum, and so on) and documents that have been consolidated to provide effective troubleshooting.
The purpose of this article is to explain how to troubleshoot Microsoft Lync for Mac connectivity to Microsoft Lync Server 2010 or pool servers, and collect the required logs for troubleshooting. It is intended for people who’ve had some exposure to the Mac operating system. On the Lync menu, click Preferences, and then click General. Under Logging, click to select the Turn on logging for troubleshooting check box. Exit Lync for Mac, and then restart Lync for Mac to create a log file.
Communicator For Mac
The versions of the Mac operating system that will be discussed in this article are: • Mac OS X Snow Leopard ( version 10.6) • Mac OS X Lion (version 10.7) The steps that are used to troubleshoot Mac OS X Lion and Mac OS X Snow Leopard are similar. Common Troubleshooting For information about troubleshooting network connectivity issues by using tools such as Ping, Port Scan, and proxy configuration, installing certificates on the Mac, and verifying certificate presence, refer to the following blog post:. NOTE: Command key or also commonly known as the Apple key.
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